Cancellation Policy

Order Cancellation

You may request to cancel your order within 24 hours of placing it.

To cancel your order, please contact us at:
support@memorablymade.com

• If your cancellation request is approved within 24 hours, you will receive a full refund within 3–5 business days.
• After 24 hours, we may not be able to cancel your order, as it may already be in production or sent to our manufacturing team.

Please allow up to 24 hours for our support team to respond to your request.

If your cancellation request was sent within the 24-hour window but was missed by us and your order was still processed, we will take full responsibility and offer a refund. In such cases, you may be required to return the item.

Order Exchanges

Due to the custom nature of our products, exchanges are only accepted within 24 hours of placing your order.

After this period, your order may already be in production, and changes may no longer be possible.

To request an exchange, please contact us at:
support@memorablymade.com

Important Note

All items are made to order (including custom names and photos), so we encourage you to carefully review your order details before completing your purchase.